ADSL install problems

I app**** for ADSL at the Telkom shop in George on 4 September. <br> <br> After 2 follow-up enquiries from my side I finally get an install date of 28 October. They said the reason for the delay is that they didn't have a port available.<br> <br> On 28 October the subcontractor shows up at 9:30 and just before 2pm he announces that there is no line available to my house. Isn't that the first thing he should have checked?<br> <br> 3 November Telkom phones me again to say that my install will be completed the next day. I kindly ask that the technician phones me to arrange for a time, so I can take off from work. This doesn't happen - I have to keep on phoning the technician on 4 November to find out if he's coming and at what time. Finally we arrange that he will be at my house just after 17:00. At 17:40 he pitches at my house telling me that he's still unable to find a line from the box on the street to my house.<br> <br> What type of service is this? I don't even have ADSL yet and I'm already fed-up with Telkom and their comedy of errors, and I'm definitely not laughing...