1 reviews | Active since Feb 2017

27 Feb 2017, 16:03

ADSL instalation

<p>on december i went to telkom to apply for a ADSL line instalation about 4 days later one of their technicians piched up to do the instalation but after about 5 minutes he informed me that unfortunatly there are a bigger problem on one of the main lines ad that he will escalate it to the relavant departments that was 3 months ago i have tried multiple times to fine out the progress but everytime i get an reply that they are not in contact with that depatrment 3 months to install a ADSL line </p>

0
Replies (4)
Telkom
Telkom's reply28 Feb 2017, 08:28
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update16 Mar 2017, 10:35
Reviewer Update

This issue is still not sorted out when will i recieve feedback reguarding this. An e-mail that you are going to sort it out does not solve my problem

's update24 Mar 2017, 10:20
Reviewer Update

another week gone by still no results or answers

's update28 Mar 2017, 17:33
Reviewer Update

stil no results