QA
Quinton A
1 reviews | Active since Feb 2012
23 Jan 2016, 13:05
Adsl infrastructure
I currently reside in Weltevredenpark, and will be relocating to Klipspruit West, Eldoradopark. <br> I have an uncapped adsl line at home at the moment, and wanted to transfer my line to my new residence only to be told that there is no infrastucture. <br> In 2016 there is no infrastructure? Why is it that when I am living in a suburb there are no problems with me accessing internet from Telkom, but moving back to my old community I cannot. Our neibors in Eldoradopark and Lenasia are able to, but I can't. At least 5 other people I know about have been told the same thing, yet we have been loyal customers for years. Does our community not deserve the infrastructure, or is Telkoms priorities elsewhere?
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Telkom's replyOfficial
23 Jan 2016, 13:31Hello quintona,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our sales department and feedback will follow.
Your reference number is SM191713
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our sales department and feedback will follow.
Your reference number is SM191713
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply23 Jan 2016, 13:31
Official
Hello quintona,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our sales department and feedback will follow.
Your reference number is SM191713
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our sales department and feedback will follow.
Your reference number is SM191713
Regards,
Hilary
Telkom Social Media Team
Best regards,