SP
Sean P

1 reviews | Active since Mar 2013

31 Mar 2016, 11:51

ADSL, inability to provide.

Hi<br> <br> So I'm pretty fed up with Telkom and their inability to provide any service to me. Its strange that my adsl was working perfectly to what I was paying for and then all of a sudden I am getting speeds that are a fraction that. Worse off I was told that my line could be upgraded and it took them 2 weeks to get back to me to tell me that they can't upgrade me because of distance, yet less than 500m away from my house, a friend has VDSL capabilities... Useless. So why am I told I can upgrade then told that sorry, you are out of luck and there is nothing I can do for you.<br> I'm really tired of it. So I know nothing will come from this complaint and I will now be looking for a 3rd party that will provide me with what I need. Soon to be Telkom free!<br> <br> Regards<br> Sean<br>

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Replies (1)
Telkom
Telkom's reply31 Mar 2016, 13:37
Official
Hello Mitch567,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.