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Frikkie B

1 reviews | Active since Apr 2017

13 Apr 2017, 09:01

ADSL Ignorance

<p>Last week 6 April i applioed for a 10 meg uncapped Line, after two hours on a phone they still havent captured all the details , some illeterate person who cannot even spell "street". after my second call to telkom 45 min later the deal was set and i had to stay on call for another 25 min to hear all the terms and conditions.</p> <p>I received my sms and i was awaiting the technicians call.<br /><br />Thuesday 11 April i called telkom back only to discover nothing was ever done and the order was never placed. i received another sms 12 April stating my username and password. i called in and was told my line is active i only need to enter the particulars.</p> <p> </p> <p>Got home nothing working.</p> <p> </p> <p>How pathetic can a service get?</p>

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Replies (5)
Telkom
Telkom's reply13 Apr 2017, 15:04
Official

Hi Bize32,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply14 Apr 2017, 11:19
Official

Hi,

would you please send us the ID numebr the order was placed against for us to assist and advise.

Regards
Garreth
Telkom Social Media Team

Best regards,

FB
Frikkie B's update14 Apr 2017, 11:45
Reviewer Update

*** adress 78 strydom str witpoortjie Roodepoort

FB
Frikkie B's update20 Apr 2017, 16:00
Reviewer Update

And till today no response , nothing Telkom is pathetic as always

FB
Frikkie B's update09 May 2017, 10:46
Reviewer Update

Well received my sms to be connected 5 May 2017 Who showed up? Casper the Friendly Ghost.

Got a call yesterday stating it will take a month before they can come out.

So this is what Telkom can do with their line #@$@#%#%@^@%^%$^$%#&$^#&#$^&#$%@#$

Telkom is pathetic!!!!!!!!!!!!