sC
stephan C

1 reviews | Active since Feb 2012

24 Sept 2017, 14:49

ADSL HOME

More than a month now with out ADSL that I have to pay for. I have done what you asked took the router in, logged faults etc etc etc still no INTERNET!!!!!!!!!!!!! I have stopped payment. your call center, and your field technicians well basically your whole company is useless. faults logged 399ctk220917 42ctk170 ********** 66925 2ctk030917 851ctk240817 630ctk150817 50ctk130817 696ctk190717 18ctk160717 348ctk130517 on these dates I got errors in trying to log faults 24 sep 21 sep 10 sep 3 sep 24 aug 17 aug 15 aug 13 aug 7 aug 6 aug

SO please explain why the hell should I pay for something if telkom gives a **** if the service is working or not

0
Replies (2)
Telkom
Telkom's reply28 Sept 2017, 07:39
Official

Hello Stephan Colyn

We sorry for the inconvenience caused.

A fault has been reported 16CTK280917. The fault is in hand with our testing department, a escalation has been sent for urgent assistance.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply28 Sept 2017, 08:44
Official

Hello Stephan Colyn

The fault has been assigned to a technician.

Regards

Noleen

Telkom Social Media Team.

Best regards,