ADSL hasn't been activated after 3wks-Poor service

I had a contract with Telkom for line and ADSL and received Internet through MWEB. After having some difficulties with line speed and spoke to MWEB consultant, I decided to immigrate from Telkom to MWEB and I requested Telkom to cancel my ADSL and only kept my land line.<br> <br> I called MWEB to immigrate my number to their system and Consultant said I should not cancelled my ADSL with MWEB just I need to request Telkom to pull the line in \Hold Pool\" then MWEB can give me the ADSL. I tried all ways and after having 2 weeks problem with Telkom-MWEB I decided to back to Telkom and forget MWEB. <br> <br> I called Telkom's Call center and requested to give me ADSL back and activate it again. operator logged the wrong request which requested full pack Landline, ADSL and Internet after I received SMS notification, I called Telkom and ask for correction. Cancellation took two weeks. I had to call Telkom's again and repeat the request after a week which I have not received any feedback I went to Secunda Branch and Log the Request on 08 Feb 2016 and again noting happened and I am still waiting for Telkom to Activate ADSL.<br> <br> I really disappointed with this poor service from Telkom.<br> <br> Mohammadreza Nazari"