RH
Rudi H

1 reviews | Active since Jan 2016

21 Jan 2016, 10:09

ADSL goes belly up when it rains

I sometimes work from home and when my Telkom line and ADSL goes belly up - causes a profit loss every day.<br> I cannot work like this. 3G rates are too high and speed is not consistent.<br> <br> There is a Telkom 'box' near my house without doors, exposed to the elements and a yellow plastic bag covers it. What are you going to do to sort that out?<br> <br> My line has been reported on 14 Jan. No technician has come out to solve the problem. Phoning Telkom to refresh/renew the port does not solve the line problem and it is not my POTS filter or router.<br> <br> Please get this fixed today.<br> <br> ***.

0
Replies (1)
Telkom
Telkom's reply21 Jan 2016, 11:33
Official
Hello white_knight,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.