AC
Alain C

1 reviews | Active since Nov 2015

26 Nov 2015, 16:05

ADSL Faults

In Short:<br> I am really struggling with my DSL Lines<br> Endless issues, very slow turn around with repairs. Faults return days after being fixed.<br> <br> Detail:<br> My DSL line(s) has been faulty off and on for the past 6 months.<br> Endless support tickets. Latest is 303CRK201115<br> <br> Line works great for a few days, and then connectivity is terrible for days, then it returns to \normal".<br> I have two lines - and at any given time"

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Replies (1)
Telkom
Telkom's reply26 Nov 2015, 18:38
Official
Hello mpdjhbalain,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172012.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,