ADSL FAULT REPORT NO SERVICE

Item: Telkom
Rating: 2
Author: SORETA P

I have reported a fault on the 4th of December for our ADSL Line that is very slow. Download is .28Mbps and Upload is .35Mbps and we are paying for a 4Mbps line. I have phone 3 times and every time they say they will report the fault but since today the problem still exist. One time when I phoned they said the problem on there side shows that it has been resolved but when I test the line it is still the same.<br> <br> Can someone please help because it is no use in paying for something you are not getting.<br> <br> ***

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Replies (1)

Telkom's replyOfficial

12 Dec 2015, 11:23

Hello soreta24,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM177640

Regards
Luleka
Telkom Social Media Team

Telkom's reply12 Dec 2015, 11:23

Official