ADSL Fault, No Internet

We have had no internet / slow speeds for the last two weeks, when phoning in they do the test on your line and say there is a fault in the area, however our ADSL comes and goes or we go without internet for days, today it was working at 0.4mbps which is not acceptable when you should be running at 2mb and since I have been home there is now no internet at all again!<br> <br> I asked mutiple times to log a fault but the refused too, I then had to log one via the website 613CNK070915 I phoned in to chat to the call centre and they said it was handed over to the tech team who should be in contact before visiting to try and trace the fault, however there was no phone call before they just turned up luckly there was someone home to allow them access, since then we have had no feedback and still no internet.<br> <br> I have endless issues with Telkom this year from them over charging me after they downgraded the line from 4mb to 2 mb as it was no longer supported, but they cant even get that right.<br> <br> If this keeps up I will have to cancel my ADSL and go with a different supplier 3G or wireless.<br> <br>