1 reviews | Active since Mar 2009
Adsl fault
I called on Friday (8 Dec) to upgrade my adsl to uncapped. As soon as I put down the phone my internet went down. I called on Saturday morning to report the fault and received a reference number. I have been unable to get confirmation of when my fault will be attended to. I have tweeted @TelkomZA twice and received no response. I have tried tracking the fault online but no progress reported.
Please can someone assist me?
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Morning
Sorry for the delay I have escalated your fault to your local dispatch analyst,created - REF NO : 19070 for team to expedite. As soon as the team has an update it will be communicated.
Regards
Jawaad
HelloPeter Team
Best regards,
Good Morning
Sorry for the delay I have escalated your fault to your local dispatch analyst,created - REF NO : 19070 for team to expedite. As soon as the team has an update it will be communicated.
Regards
Jawaad
HelloPeter Team
Best regards,