ADSL Fault

My ADSL has been down for 4 weeks now. I logged the fault on the 27 May (676CRK270515) and received an sms on the 3 June stating the fault had been restored. The sms stated that if the problem still persists, I should reply to the sms with NO, which I did. I received no reply after that, but the Telkom online site said the fault had been repaired.<br> <br> On the 10 June I logged another fault (378CRK100615). I was called on Sat 13 June (if memory serves) by a gent called Freddy, stating that a technician would be looking into the matter. Freddy was unable to provide his contact number so I could follow up with him as he was calling from an outbound call centre and they couldn't accept incoming calls (seriously?). <br> <br> I have also engaged with Telkom on twitter to attempt to sort this matter out.<br> <br> I am sure you can understand that I am now extremely frustrated. Not only do I not have ADSL but I have had to spend R450.00 on data.<br> <br> Please can someone get back to me urgently.