DM
Dushandren M

1 reviews | Active since Aug 2010

06 Sept 2015, 08:12

Adsl Extremely Slow

Adsl issues!<br> <br> <br> telkom are useless! from the 14th of august im having issues with my adsl, they keep on closing my faults without fixing the problem<br> <br> <br> my adsl is extremely slow, most of the time it disconnects apparently thats a fault that has been fixed, im paying for somthing that isnt getting fixed, the line is unstable, your dumbass technician came here <br> <br> <br> he says it was my router, even after trying other routers , he says that he was getting full 2mbs which i find really hard to believe , so i went out and bought a brand new router to put my mind at ease, even after testing two other dsl routes<br> <br> speed test with the new router, clearly i need to go back to school, on a 2mb line syncing at 0.2mb down and 1300ms to 1800ms pings... most of the time it dnt open the pages<br> <br> <br> im really frustrated heres a case number: ***... clearly no one cares! nothing is being done!!!! <br> <br> <br> <br> Account number: ***<br> ADSL Number: ***<br> Account Holder: Mr D Moodley<br> <br> <br> Email address: [Email Removed] <br> <br> Cell Number: ***

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Replies (1)
Telkom
Telkom's reply06 Sept 2015, 09:11
Official
Hello dushanm,

Thank you for making contact with us.

Be assured, our Technical team will be in-touch to assist you.

Ref SM137640

We do apologise for the in resolving this for you and for any inconvenience caused.

Regards,
Didi
Telkom Social Media Team
***
081 180

Best regards,