ADSL Exchange Issue

I moved into a new house last year August. I ordered ADSL from Telkom only to be phoned a couple of days later, and being informed that I can't get ADSL because of cable theft.<br> Imagine my surprise when everyone around me had ADSL but I couldn't get. After making a bit of a noise about it I was told that it was because there's wasn't space on the exchange but it would be upgraded, I accepted and moved on.<br> <br> A couple of days ago, I chatted to someone on their online chat system and I was told that there was ports available and I could order, which I did, only to be told again a few days later that there was cable theft.<br> <br> On a twitter chat I was told that there's no ETA for the exchange to be updated, but it will be upgraded. However this morning I was told by an agent that I should forget about ADSL, it's not going to happen.<br> <br> I work with customers everyday, and I work from home, and if I had that attitude, I'd have no customers left.<br> <br> Telkom isn't interested in new business. All I'm getting is conflicting messages without any resolution.<br> This is the only option I have in my area, and I'm getting nowhere.<br> <br> I need this exchange to be upgraded! My business depends on it!<br>