AM
Amukelani M

1 reviews | Active since Nov 2015

18 Nov 2015, 16:55

ADSL DOWNTIME

Good Day<br> <br> Our line went down (Both ADSL and Call) and we called Telkom to come and investigate (***). They fixed the land line however we were told to exchange the Wi Fi router because it was faulty. We than went and exchanged the router and we again called them (around the 29th - 31st october) to notify them we in possession of a new router but than there is no internet

0
Replies (1)
Telkom
Telkom's reply18 Nov 2015, 17:37
Official
Hello Nition ,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM169149
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
***

Best regards,