ADSL DOWN TECHNICIAN FAULT !

<p>I reported my line as being slow Internet was working but intermitanlty timed out.</p> <p>2 Weeks it took Telkom to assign a technician, I only had report of Technician by SMS and when said problem resolved I then had NO INTERNET as I got the message , I then tried different routers and ISP accounts nothing I phoned Telkom again and they said they escalted my fault to urgen and gave another Ref#.</p> <p>It has now been 5 Days and I have not had any internet. Yesterday I phoned telkom to ask what was going on , they said a technician was assigned to the fault that day , but nothing. Why cant a technician phone or come past to ask if all ok when doing repiars , can someone please look into it</p> <p>ref # (1) 61CRK201116 ( 2 WEEKS ) sms received @ 08h01 fault is at hand with technician ( but we never saw or heard from him ) at 10h40 said it was restored but when I checked I had no internet.</p> <p>new ***</p> <p> </p> <p>Please someone assist , help !</p>