ADSL down from 06/12/2016

<p>My ADSL line has been faulty from 06/12/2016 i reported the problem the same day.</p> <p>The problem has still not been sorted out, i have been phoning everyday this week to get some sort of feedback, but the fault just keeps getting re-escalated, it is now 9 days that i am without an active adsl line and i am getting fed-up with haveing to phone everyday and getting the same couldn't care less to go the extra mile feedback. i have requested a telephone number for the Technical office in bloemfontein but the information was refused.</p> <p>I am seriously considering cancelling my services with telkom completely and moving to a wireless service provider, because this is utterly shocking customer service and i will most definitely not be referring anybody to Telkom.</p>