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Robert L

1 reviews | Active since Dec 2013

20 Apr 2018, 11:01

ADSL down for the third time in two weeks!!!

For the third time in two weeks my ADSL line is down. This time is literally a day after receiving the SMS that my fault had been resolved. I have logged umpteen fault sand made many support calls for a port refresh just to try and get a stable line. There has not been a single month this year where I have had a stable line for longer than two weeks. This is absolutely ridiculous. I am being pushed into a corner whereby the only possible solution would either be to contact the ombudsman or the legal option for violation of contract. This is costing me a fortune for a service which I do not have!

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Robert L's update14 May 2018, 11:22
Reviewer Update
Less than two weeks since the last fault was "resolved", my ADSL was down AGAIN on Saturday from about 7:00 until 14:00. Why can't I get at least a month of stable connectivity? This is becoming an all to regular occurrence.