ADSL down for 5 weeks

I am a fustrated customer of Telkom. My ADSL has been down since the 7th February. I have called in, sms and reported the matter though the website. All the agents keep on giving me empty promises. They promise to call me or send a technician but that has never happen.<br> <br> From all the matters i reported i keep on getting feedback that the line has been restored but it is not. The matter was even escalated and i was promised that it is top piority and i will be assisted within 48 hours but its been 4 days and no feedback.<br> <br> Here are all the fault report references <br> 49CRK070215<br> 505CRK180215<br> 381CRK280215<br> <br> Escalation ***<br> <br> I appeal to Telkom to send a technician to fix this. i am happy to pay for it, as long as this adsl is properly restored please.