ADSL DOWN FOR 5 MONTHS

Item: Telkom
Rating: 1
Author: Muhammed H

It's been 5 months now and telkom hasn't solved my problem yet .it's really disappointing to see the poor customer service they offer.like come on how long does it take to come and sort out my adsl line?more then 5 months ???and still I get charged for something which I'm not even using .....TELKOM IF YOU READING THIS IT'S REALLY NOT FAIR HOW YOU TREAT YOUR CUSTOMERS !!!!

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Replies (1)

Telkom's replyOfficial

16 Apr 2018, 12:17

Hi Myh161299,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

While following up on your query I do see they attended to the cable fault and the service is now working.

If there any further queries, please let us know.

Regards
Garreth
Telkom Social Media Team

Telkom's reply16 Apr 2018, 12:17

Official

Hi Myh161299,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

While following up on your query I do see they attended to the cable fault and the service is now working.

If there any further queries, please let us know.

Regards
Garreth
Telkom Social Media Team