ADSL down for 2 months

I have an uncapped ADSL line and I have not had ADSL since the 27th of March. I am currently paying for this service but I am receiving nothing. I have incurred over R4000 keeping my household connected to the internet. I keep on being told that it’s an “area fault” and everyone around me doesn’t have internet connection. That DOES NOT make it more bearable and shows the disgusting complacency Telkom has to approaching its matters. I have called for 2 months WEEKLY and get “escalation numbers” and the like. Heck, I can’t even get a definitive date on when my WiFi will be back. I went to the Telkom store and, lo and behold, I was told to make my own alternative arrangements for data in the meantime. Imagine paying for a McDonald’s meal and being asked to bring your own ***. Telkom is pathetic and useless. This is the complacency that comes with having a monopoly.