1 reviews | Active since Jan 2016
ADSL down for 2 months+
My adsl line has become suspended for some unknown reason. My account is up to date. No one is able to help me. I have been to Telkom stores, I phoned Telkom, they tell me I need to phone \Wholesale"";16/01/20 17:04;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941802;765771;10;2;0;0;0;0;2;NULL;NULL;NULL;16/01/20 10:55;16/01/20 9:05;Beware of the Buyers Protection Program offered;7,81E+12;Lorraine Sealanyane;***;Please be careful when purchasing a product via Bid or Buy and especially taking comfort in the so called buyers protection policy offered by them.I bought a product and received same in a damaged state. Reported the product to the seller whom was unwilling to assist or even investigate the product. Reported it with BOB and was given a return address for seller to investigate.Seller agreed a full refund and same was sent to me in writing from BOB on 05/01/2016. Today BOB contacts me to say that claim was rejected and seller is only offering a 50% refund which I rejected as they have pressure to re open his account. I refused the offer as I already received confirmation of 100% refund in writing. After tele conference with myself,buyer and BOB I was informed that BOB will not assist and I must approach the small claims court to further my claim. In the meantime they are re opening the sellers account to trade further. THE BUYERS PROTECTION IS CLEARLY A MARKETING TOOL WITH NO SUBSTANCE AND BOB PROTECTS THE SELLERS AS THIS IS WHERE THEIR INCOME IS GENERATED FROM. PLEASE BEWARE OF THIS AND RATHER BUY FROM REPUTABLE SELLERS WITH CLEAR WARRANTIES AND RETURN POLICIES IN PLACE;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941824;900570;4;2;0;0;0;0;2;NULL;NULL;NULL;15/12/11 10:55;16/01/20 9:05;No delivery or return of money ;;;***;This supplier was supposed to pay back my money as the order were cancelled since 11 December 2015 still no money and they don't respond to emails or phone. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941826;900627;13;2;0;0;0;0;2;NULL;NULL;NULL;15/12/19 15:38;16/01/20 9:08;BAD SERVICE ;9,41E+12;Fatima;***;my boyfriend bought a car from car mart in Sandton in December 2015. Everything was paid for and then they told him that they changed the pistons, NO PAPERS WERE GIVEN. the car started giving problems early Jan 2016 so we gave the car back to Car Mart for them to fix it. It has been 2 weeks of us trying to phone them on a landline number and on a cell phone number and no one is answering the calls. <br> <br> This is very unprofessional as they told us that we will have the car back in a week, but its nearly been 3 weeks that they had the car and we can not get a hold of them. <br> <br> I am starting to think that Car Mart in Sandton is running some kind of big **** and is avoiding all calls as we have tried phoning from different numbers as well, ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;109618;900572;1;2;0;0;0;0;2;NULL;NULL;NULL;16/01/20 11:05;16/01/20 9:08;No Answer of Telephones in Cape Town or Jhb;na;Unknown;***;Ive a writ of execution against an account at the bank. Nobody is answering the phones at all.<br> <br> Ive been told a sum of money passed through the account. I need clarity on how the attachment overlooked this.<br> <br> I was also told that there was some transnational activity I need to be informed about on my name. This is not the fault of the bank. Who can I talk to to check that no accounts exist on my name...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;702931;1360;17;2;0;0;0;0;2;NULL;NULL;NULL;16/01/20 11:03;16/01/20 9:09;Insensitive management team ;;Nonmhle and Stevan;***;The systems were offline and we requested for the wheelchair to be brought for my mum but got attitude from the supervisor on duty Nomhle. I have sent 3 emails and am still waiting for a call??????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;945410;711857;22;2;0;1;0;0;2;NULL;NULL;NULL;15/12/08 0:00;16/01/28 20:34;Post Hospitalisation benefits - Claim not settled;***;Claim department;***;Please can a Representative from Fedhealth contact me in relation to an urgent claim. <br> I am struggling to resolve a query via the e-mail & call centre channels.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;177390;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;16/01/20 11:03;16/01/20 9:12;Beautiful Packaging and Brilliant Communication;;;;I ordered (for myself) some jewelry from NetJewels.<br> <br> Throughout the ordering process, I had been receiving emails keeping me up to date with my order.<br> <br> When it arrived, it came in the most beautiful packaging! It really made me feel special knowing the items were individually wrapped and the ribbons were an awesome touch.<br> <br> And I felt special even though it wasn't even a gift from someone else!<br> <br> Thank you - I will definitely use you again!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;372238;757527;6;2;0;0;0;0;2;NULL;NULL;NULL;16/01/20 10:57;16/01/20 9:14;Bad Service; CAS-85556;Julia/Theodora;***;I took a policy with liquid capital in 2013/2014 for a maintenance service plan. this morning I took in my car for a service for 60 000 km..The dealership called me around 12 to say that there are parts that need to be replaced and that they contacted Liquid capital and that Liquid capital could not find my details on their system. I immediately called Liquid Capital and spoke to Allan who told me that I was not on their records. The dealership gave them the vin number, I gave them my ID no and still they did not have any trace .of my vehicle.. I called again and I spoke to Lesly Ann and also could not help me.I was transferred to Julia who is their Supervisor and she said she would take the matter further with Authorizations. Each time I was calling I was transferred and sometimes my line got cut off after holding for about 15-20 minutes. Julia later called to say they did find my details as they had the car loaded with only the registration Number instead of the number. Theodora, Lulu, those agents were very rude to me. Julia started ignoring my calls. Their incompetence inconvenienced me so much I had to hire someone to take me home and to come to work. this morning. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941581;760207;18;5;0;1;0;0;5;NULL;NULL;NULL;16/01/20 11:12;16/01/20 9:14;?;;Kobus;***;Where is Kobus?<br> <br> He was very good in sorting out my queries.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;606119;762137;37;2;0;0;0;0;2;NULL;NULL;NULL;16/01/20 11:04;16/01/20 9:15;Charges i did not know about ;DC37131;Nelana Nozuko;***;I owed FNB and account was handed over to Groenewald Lubbe Inc. I started paying them 23.06.2015. We made an arrangement for them to debit my account monthly. I asked for the statement to be sent to me today to check my progress and to my shock i have noticed that they were charging me the monthly interest. Prior to me paying, they have been charging me for the sms's they send to me and the telephone calls they have been making towards me. I understand that maybe i need to be charged for the above mentioned, but i was never made aware of what i was charged for and as a result i am shocked. in all the telephonic conversation and the sms's sent, i was never told that they were charging me, even after i have made an arrangement to start paying them. i need to know, why was i not made aware of the charges because i feel it it my right. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;780545;900556;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/26 10:39;16/01/20 9:16;The worst treatment after a life threatening situa;8,61E+12;Centre management ;***;Myself and my brother his pregnant wife my 3 kids aged 2 6 and 12 and there 7 year old went into the service lift infront of checkers we went in the lift press the button as we were going up the lift stopped and all of i sudden we were going down and hit the last floor the kids were screaming we were all terrified my 2 year old had an asthma attack in the lift the emergency buttons were not working in the lift we had to phone someone to go to management to tell them we were stuck after 40 min they helped us out no one there from management to apologise with the result my daughter had to see a physiologogist a few days later and was diagnosed with accute stress disorder she has to go for therapy we sent her diagnoses to the mall and still we have not heard anything from them since then I hope someone will read this and see how cruel some people are out there to see innocent children suffer and not give a damn ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;348063;696993;12;2;0;1;0;0;2;NULL;NULL;NULL;16/01/20 11:04;16/01/20 9:16;Even the 3 blind mice give this branch a skip;;Janet;;I went into Specsavers Three Rivers to book an appointment... Oh my, the lady helping me should either re-consider her career choices due to the very unwelcoming feeling she gave me. So I went on the 4th of January for my eye test, the printed out an invoice for me to which I pointed out that I DONT WANT THE TINTING on my glasses. All good, they re-print an new invoice which is submitted to the medical aid for R3,265.60 (of which the medical aid only paid R2,976.00 - the amount without the tinting). Was told about a week and half for collection. On 15 Jan I phone - no glasses yet. On 19 Jan I phone again - no glasses yet. But it was a struggle to find me on the system for enquiries since my surname starts with \R\"" and they filed me under \""E\"" ????? So eventually I got my glasses with an invoice for R3"
We apologise for any inconvenience caused. Our consultants will look into this and will be in touch.
Your ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused. Our consultants will look into this and will be in touch.
Your ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
