Adsl down again

Its a new year and I was hoping my telkom problems were behind me. I find myself once again having a telkom adsl service that only has a connection at random times and that is extremely slow and capable of downloading 1 megabyte of data before going off for 30-40 minutes. Its now been a week and what I leaned from last year is that eventhough they don't deliver on service, they will still try to push the charges through regardless. <br> <br> A while back I complained about being charged a full bill on service that didn't exist or than was offline 90 % of the time. This issue still hasn't been addressed after 4 months.