BC
Beverley C
1 reviews | Active since Nov 2016
17 Jan 2018, 14:02
ADSL down
On the morning of the 11th I log a fault. Today is the 17th, and still no service. I have contacted Telkom every day for updates and still nothing. As a matter of fact yesterday I had Telkom FB tell me the fault is fixed (it is not) while 10210 tells me the fault is still active. Monday there is an appointment logged, yesterday it is no longer there. Really Telkom, your service is shocking. And of course every person is so "sorry for the Inconvenience". When will my line me fixed??? Fault 595CTK110118.
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Telkom's replyOfficial
12 Feb 2018, 14:39Hi bev-corbett
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 Feb 2018, 14:39
Official
Hi bev-corbett
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,