SB
Sheli B
1 reviews | Active since Jul 2011
07 Mar 2016, 14:33
ADSL does not work in my area
I have pasted below where I live and the ADSL is as slow as anything in my area. I get 15MB when I pay for 20MB. Telkom tried to upgrade me to 40MB but although I am 1 minute walking distance from the exchange the wires are 1.5km away from the exchange so I cannot get 40Mb at all. If you cannot supply a good ADSL service with your copper then please upgrade our area to Fibre. I live 2km from the Gautrain in Sandton which is the CBD of Sandton. I work from home, everyone in my complex works from home we need a proper working system!! This is enough!<br> <br> https://goo.gl/maps/rCAC1KQ5ykH2
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Replies (1)Telkom's replyOfficial
07 Mar 2016, 17:07Hello sheli,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also e-mail us at *** to provide the affected line number.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also e-mail us at *** to provide the affected line number.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply07 Mar 2016, 17:07
Official
Hello sheli,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also e-mail us at *** to provide the affected line number.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also e-mail us at *** to provide the affected line number.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
