SB
Sheli B

1 reviews | Active since Jul 2011

07 Mar 2016, 14:33

ADSL does not work in my area

I have pasted below where I live and the ADSL is as slow as anything in my area. I get 15MB when I pay for 20MB. Telkom tried to upgrade me to 40MB but although I am 1 minute walking distance from the exchange the wires are 1.5km away from the exchange so I cannot get 40Mb at all. If you cannot supply a good ADSL service with your copper then please upgrade our area to Fibre. I live 2km from the Gautrain in Sandton which is the CBD of Sandton. I work from home, everyone in my complex works from home we need a proper working system!! This is enough!<br> <br> https://goo.gl/maps/rCAC1KQ5ykH2

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Replies (1)
Telkom
Telkom's reply07 Mar 2016, 17:07
Official
Hello sheli,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***
Please also e-mail us at *** to provide the affected line number.

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.