ADSL disruption

Telkom disrupted service in the Plankenburg area in Stellenbosch on Monday 30 November without prior notification. After repeated complaints raised by myself and my service provider, we are still without internet or email now 10 days. Last week a technician from Telkom declared the problem to be on our side. A visit from our IT person indicated that the problem is with Telkom after which he had a discussion with a technician at Telkom explaining the problem to him. Several reference numbers were issued to the service provider, and still the problem persist. This is a business and we rely on this service. It is getting so bad that I have to travel 26 kilometers back to my home in order to pick up emails from my clients and to send reports. We have a 2 day turn-around time which makes this problem worse! The reference number I received is: 319CWK031215<br> <br>