1 reviews | Active since Jul 2016
ADSL Disconnection
<p>My internet connection was disconnected on Friday 15 July 2016, when callled telkom they advised me that my area had a problem I must wait they currently sorting it out I am not the only one who is affected by this. When I calle dto follow up I was told that my line was faulty. I called again for the third time this is npw the 4th day since the disconnection still no assistance form Telkom but month end they will want their payment in full even though. I am so shappy service providers like Cell C and Vodacom are now providing this Wi Fi service</p>
Hello Bhesheza
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Bhesheza
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
HI Noleen,
Please note that I have not received such email and my internet is still off this is the 10th day, every time I contact telkom its the same story ä technician will be issued" but he never arrives, I spoke to Thando requested to speak to Bianca who was too busy to speak to me. is Telkom going to reimburse for the days taht I paid for but had no internet as the fault on the line was not my creation? There are otehr service providers if my business in not needed cancel the line and reimbuse me my money in fact I ****ed off with Telkom now, tehy are other service providers with cheaper services and better customer service. I need to log a formal complaint and I need to know where to do this because this abuse of power if I was ten days late with my invoice my phone would be ringing non stop and teh next thing my aco**** will be handed over. Tell me Telkom where do I hand this over?
HI Noleen,
Please note that I have not received such email and my internet is still off this is the 10th day, every time I contact telkom its the same story ä technician will be issued" but he never arrives, I spoke to Thando requested to speak to Bianca who was too busy to speak to me. is Telkom going to reimburse for the days taht I paid for but had no internet as the fault on the line was not my creation? There are otehr service providers if my business in not needed cancel the line and reimbuse me my money in fact I ****ed off with Telkom now, tehy are other service providers with cheaper services and better customer service. I need to log a formal complaint and I need to know where to do this because this abuse of power if I was ten days late with my invoice my phone would be ringing non stop and teh next thing my aco**** will be handed over. Tell me Telkom where do I hand this over?