ADSL disaster

<p>We went into the Telkom store in Clearwater Mall on Saterday 3 December 2016 to order an ADSL line.<br />The paperwork was misplaced and the order was not captured on the system until we went back to the store to enquire on Monday 5 December 2016.<br />Eventually an appointment was scheduled via SMS for the 9th of December. No one showed up at the house, and upon phoning to enquire, we were informed of "cabling issues".<br />Another appointment was scheduled for 19 December 2016.<br />An outsourced technician came to the house, looked around, and informed me that there is no infrastructure in place and a pole needs to be planted to get the ADSL main line extended from the house next door to reach our house.<br />Telkom has no record of this instruction, and it would appear this pole is never going to get planted. <br />We have been waiting over a month now, and no one is keeping us updated.</p>