WW
Wolfpack W
1 reviews | Active since Jan 2017
18 Jan 2017, 12:00
ADSL DATA Disappearing
<p>My ADSL data has disappeared. I have lost 81 gigs and all efforts to get Telkom to help me failed. I send emails to ********** , apparently there is no telephone number to contact them. Then I phone ********** 375 just to be told they can't help me, I must phone ********** (suprise number doesn't exist)</p> <p>Then I phone 10213 again they can't help me - the next number they gave me is ********** 489 (agian number doesn't exist) ********** 911 also just go to fault logging again, who cannot assist me</p>
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Telkom's replyOfficial
19 Jan 2017, 09:05Hi Wolfpack,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply19 Jan 2017, 09:05
Official
Hi Wolfpack,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,