ADSL Cutoff

I have had a ADSL contract with Telkom for more than 5 years, my ADSL went down just before the 20th August and reported the matter to Telkom, and after two I was told Telkom is not interested in repairing the damage I must contact sales team to apply for Fibre.

I did as I was told but Telkom don't have Fibre in my area, very dissappointed in the I don't care attitude from Telkom. I ADSL for a reason and now no internet as even their LTE keeps dropping in my area. Lawrence Phoenix