ADSL Contract Nightmare

Account ***1<br> <br> On the 24th November 2014 I called Telkom and spoke to Nangamso Mngokoyi, call reference *** to stop the order of ADSL, she failed to advise the order department.<br> On the 5th January 2015 I called Telkom, reference ***A and spoke to Tidi who confirm that the ADSL charges would be credited, <br> On the 23rd January 2015 I went into Telkom store to sign a customer application forms to discontinue ADSL and sent the necessary forms on 23rd January to [Email Removed]<br> <br> SMS received from Telkom 23 Jan 2015<br> Dear Customer, we are saddened by your decision to cancel your ADSL service and hope that you will reconnect with us again soon. Your reference number is (***). For enquiries please call 10210. Regards, Telkom.<br> <br> Kindly note that I did not receive new upgrade modem due to the fact that I cancelled ADSL in November. <br> <br> I received my invoice today, Amount due R3,156 which cannot afford to pay as I instructed Telkom to stop the upgrade ADSL in November,<br> Also note that I did not receive upgrade modem due to the fact that I cancelled ADSL in November. <br>