ADSL connection not functioning

Can Hello Peter help me get this complaint to Telkom ??<br> <br> My ADSL connection at my office at phone no *** is not working, the phone line otherwise works for voice calls. My laptop is not at fault, it works at home on another connection (Aerosat) <br> <br> I cannot spend half hour at a time on 10210 waiting for next available operator while Telkom is experiencing high call volumes. This has happened repeatedly. And at least once after 20 minutes the line just went dead.<br> <br> I am a busy person, so in the mean time I am giving up on Telkom and using a cell C dial up connection.<br> <br> I trust that through Hello Peter Telkom can be asked to check my connection and reset whatever needs resetting, and call me on *** if necessary. <br> <br> I cannot be a slave to Telkom. As a servce provider Telkom needs to be the slave, to me. If they cant get it working without dragging me through an overloaded call center, I will consider closing the account and rely entirely on other networks in future<br> <br>