ADSL complaint

<p>Hello. My husband went to a Telkom shop at Festival Mall on 12/12/2016 as our ADSL modem was struck by lightning, and the reason we went to the store is that we were advised by on of your agents to do so when we called in the customer service line. The experience left little much to be desired, especially for a big conglomerate like Telkom. The service providers were rude , raising their voices and rolling their eyes, and even ganging up against my husband, where in the world have you seen that? why should we be treated like that when we paying for a service.</p> <p>Could someone please ASAP as we sitting with a dead modem and its affecting my husband's work. We just got debited for this months premium.</p> <p>Our contact details</p> <p>Thabiso Molobela</p> <p> ********** 526</p>