ADSL Cancelled without consent

<p>We are a business and when we arrived at work on Monday ans switched the modem on, the red light on our telkom modem came on. After many calls and being put through to different divisions, we were informed our adsl line was cancelled. Our two land lines are still operational. The agent that cancelled our adsl line, the call centre can only send them a email as there is no comments to why the line was cancelled (our bill is paid up).</p> <p> </p> <p>Our business has been seriously impacted and to it took 2 hours on the phone to telkom to get the correct information on what the issue is. We have just moved to a new premises about 3 months and was tempted to change to another service provider, but decided to pay to have the infrastructure in our new premises set up and move our three telkom lines.</p> <p> </p> <p>We are extremely upset as our business is email based. We need urgent assistance in this matter.</p> <p> </p>