DS
Deon S

1 reviews | Active since Jun 2012

19 Apr 2016, 14:16

ADSL cancelled but still being billed

I have 2 ADSL lines , on 1 of the contracts the 2 year ADSL is expired and I am still getting billed without my consent<br> <br> I have cancelled both the ADSL lines [Email Removed] on the 18/03/2016 in writing with all forms submitted but I am still invoiced for both lines .<br> <br> I am not sure what to do as there is no more landbased walk in centres in my area<br> <br> This is getting stupid , when i call customer service they say they have not recieved the emails but i have delivery reports for the emails <br> <br> Can someone phone me <br> <br> Deon Scheepers

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Replies (1)
Telkom
Telkom's reply19 Apr 2016, 17:32
Official
Hello DEONSC,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is: SM225268

Regards
Telkom Social Media Team