ADSL Cancellation/ Poor customer service

<p>I have cancelled the ADSL Line in February but my statement shows I still have the internet. I called the call centre, interacting with Sisanda who confirmed the internet was not called and I had to go to the Vaal mall store to cancel which I did. The agent at Vaal mall confirmed the ADSL line was cancelled but the cancellation department has not processed the request. Yesterday I received a statement of R660.00 which includes the internet that was cancelled. I called the call centre and spoke to Magugu who confirmed again the internet was not cancelled and told me to go the store again. I am not paying for the ADSL line I am not using and have cancelled. It is not my problem the cancellation department is delaying the process and the accounts department is charging me double. Please sort out this problem "TELKOM". Account no: ********** 30001. </p>