ADSL Cancelation

<p>I tried to cancel my Telkom adsl on the 20th May 2016 because I installed fibre. Filled in the forms emailed to the address on the Telkom page I had to fill in. But I am still getting billed for the adsl line. I phoned them up on the 14th July and they gave me a new email address and said someone would phone but like magic nothing. I phoned again today but no one in the entire Telkom help service can assist me at all. There is no contact for cancelations and dialling 10210 first of all have such limited selection that there is just no way that you will ever find help for this problem. This should not be that difficult to do.</p>