SA
Sherman A
1 reviews | Active since Sept 2015
28 Jan 2016, 18:41
Adsl cancelation
emailed prescribed form and copy of my ID to [Email Removed] on 8/12/2015 already to cancel adsl and voice *** cause I'm moving got confirmation email sent 4 again between last week and this week phoned *** spoke with Luzuko and services stel not cancelled. Telkom is hopeless. I have the required notice done all I can to have services cancelled which should have been canceled on 28 December already. I will not pay for any amount after 28. December 2015
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Telkom's replyOfficial
28 Jan 2016, 22:34Hello Mr A 1,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Your reference number is SM193960
Regards,
Hilary
Telkom Social media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Your reference number is SM193960
Regards,
Hilary
Telkom Social media Team
Telkom's reply28 Jan 2016, 22:34
Official
Hello Mr A 1,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Your reference number is SM193960
Regards,
Hilary
Telkom Social media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Your reference number is SM193960
Regards,
Hilary
Telkom Social media Team