1 reviews | Active since Jan 2018
ADSL Cable Fault
I live in the Germiston area and logged a fault with Telkom 12 November 2017 to which i was advised this was a bulk fault. It is necessary that I make calls to Telkom to follow up on the progress, escallation (131602) was raised end November with a commitment date of 28 November 2017. To date, there is still no resolution or commitment to when the cable fault will be repaired. In the meantime, I need to continue paying for a service that I do not have with Telkom and IS provider (MWEB).
Good day warjames03,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day warjames03,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,