KN
Kevin N
1 reviews | Active since Jan 2016
16 Jan 2016, 08:00
ADSL broken with no sign in sight of it being fixe
Good Day,<br> <br> We've logged a call on Monday that our ADSL is broken and no response as yet except that the technicians will call before they come. <br> <br> When will this be fixed? We are a business and cannot afford to have this!!! And this is the third call-out to the property in the past two months. It seems that Telkom fixes one line by taking parts out of the next line...
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Telkom's replyOfficial
16 Jan 2016, 10:15Hello KNEnds,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per the pending fault reference number, a field technician is in fact assigned to attend. We have escalated and generated the following escalation ref: REF NO : 7830
Kind regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per the pending fault reference number, a field technician is in fact assigned to attend. We have escalated and generated the following escalation ref: REF NO : 7830
Kind regards
Keagan Moses
Telkom Social Media Team
Telkom's reply16 Jan 2016, 10:15
Official
Hello KNEnds,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per the pending fault reference number, a field technician is in fact assigned to attend. We have escalated and generated the following escalation ref: REF NO : 7830
Kind regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per the pending fault reference number, a field technician is in fact assigned to attend. We have escalated and generated the following escalation ref: REF NO : 7830
Kind regards
Keagan Moses
Telkom Social Media Team