NS
Nico S

1 reviews | Active since Apr 2016

20 Apr 2016, 13:57

ADSL broken for 7 weeks!!!

Telkom, do i need to say more!<br> <br> About 7 weeks ago the telkom cable was ******. It took them a WEEK to replace it. After the cable was replace nothing was the same again. The internet was slow and kept disconnecting and this carried on for 6 weeks now.<br> <br> On week 4 the technician came out and said the there is a problem with the cable and the cable department needs to repair the problem. I could have told him that over the phone. <br> <br> On week 5 the cable department was there and the technician said he will have to look at the manhole in the street and never came back again now that's what i call a professional at work. Useless telkom!!!<br> <br> I have people working from home, well not any more since we cant work anymore!! <br> <br> Till today there was not any feedback from them!! *** Telkom account number: ***<br> <br> Hopefully and very near future Neotel (support excellent) or a 3 party company knocks them off the map.

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Replies (1)
Telkom
Telkom's reply20 Apr 2016, 18:40
Official
Hello Maximus_ZA,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.

Your reference number is: SM225751

Regards
Telkom Social Media Team