JF
Joel F

1 reviews | Active since Jan 2017

04 Jan 2017, 06:31

ADSL Billing issues :(

<p>okay So I received my bill and saw that my total due is 1400.80 how can this be? as I only use my line for internet. on the bill I have R702.03 for subscription services andR200 for services fee? what service fee is this ?and what subscriptions add up to 700?</p> <p>as I took out a package that is 408 a month.</p>

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Replies (1)
Telkom
Telkom's reply04 Jan 2017, 12:04
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,