DJ
Donovan J
1 reviews | Active since Aug 2014
20 Mar 2015, 13:14
ADSL BEEN DOWN FOR 3 DAYS, NO RESPONSE
My ADSL line has been down for the last 3 days. We have tried to contact Telkom on numerous occasions with no answer or response.<br> <br> The service is shocking and with me paying my subscription every month, I expect that these type of queries should be delt with asap.<br> <br> Terrible service to say the least.
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Telkom's replyOfficial
20 Mar 2015, 13:49Hello Dondj8425,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technician Team, feedback will be provided.
Your reference number is SM97598.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technician Team, feedback will be provided.
Your reference number is SM97598.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply20 Mar 2015, 13:49
Official
Hello Dondj8425,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technician Team, feedback will be provided.
Your reference number is SM97598.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technician Team, feedback will be provided.
Your reference number is SM97598.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***