1 reviews | Active since Oct 2015
ADSL as dead as a mossie in Paarl
<p>Since my ADSL line has been "installed" and activated, 3 weeks ago, the line has only been up (internet) for 2 days. This is in Paarl, WC folks. </p> <p>I'm running out of patience with Telkom and having to call them each day just to leave a message for the technician that the line is still not working...</p> <p>Can someone please remind me why do we pay for this service?</p> <p>What is the alternative?</p> <p>This is my 2nd HP review. </p> <p>Help me please before I lose it... (and take you to court)</p> <p>And apparently this is a known problem in Paarl because the exchange is overloaded / outdated / maintenance required. No Telkom shop anymore in Paarl either.</p> <p>What can I do to help you?</p>
Telkom technician phoned me on Sunday morning and went to the exchange (after I told him 5 times the problem is not at my house), he replaced the DSL port at the DSLAM and now everything is working again. Holding thumbs nothing happens again...
Now onto the Billing department to refund me 3 weeks of downtime.
Sometimes, I don't understand humanity...
Telkom technician phoned me on Sunday morning and went to the exchange (after I told him 5 times the problem is not at my house), he replaced the DSL port at the DSLAM and now everything is working again. Holding thumbs nothing happens again...
Now onto the Billing department to refund me 3 weeks of downtime.
Sometimes, I don't understand humanity...
