AA
ALIZAN A
1 reviews | Active since Dec 2017
19 Jan 2018, 15:00
ADSL APPLICATION
AN ORDER FOR ADSL WAS MADE & IN ORDER FOR ADSL TO BE PUT IN AN PAYMENT WAS REQUIRED. PAYMENT WAS RECEIVED ON 27 OCTOBER 2017 TO HAVE THE LINE . A TECHNICIAN WAS SENT OUT HOWEVER THERE WAS A PROBLEM WITH THE CABLING & THEY WERE GOING TO COME BACK IN 3 DAYS, WELL ITS ALMOST 4 MONTHS ALREADY & NO ACTION OR FEEDBACK FROM TELKOM TECHNICIAN DEPARTMENT.
CALLS MADE TO SALES & ALL THE SAY IS "WELL WE WILL GET BACK TO YOU OR WE WILL SEND THE INFORMATION TO THE BACK OFFICE TO ASSIST"
REALLY REALLY BAD SERVICE
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Replies (2)0
Replies (2)
Telkom's replyOfficial
14 Feb 2018, 09:18Good day JDCELEC1304,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply14 Feb 2018, 09:18
Official
Good day JDCELEC1304,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
AA
ALIZAN A's updateReviewer Update
14 Feb 2018, 15:13Good day Igsaan
Trust you are well.
What affected no are you looking for as my adsl line has not been installed.
I can provide you with my company registration no: which is ***.
Awaiting your response.
Alizan Adams
AA
ALIZAN A's update14 Feb 2018, 15:13
Reviewer Update
Good day Igsaan
Trust you are well.
What affected no are you looking for as my adsl line has not been installed.
I can provide you with my company registration no: which is ***.
Awaiting your response.
Alizan Adams