ADSL and Voice down for a week

Item: Telkom
Rating: 2
Author: Barry S

Hi,<br> <br> My ADSL and voice have been down for a week now. I logged a call (have reference number) and even a complaint (have reference number) and even got an escalation email from Telkom. Still nothing.<br> <br> This is a massive inconvenience!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

02 Sept 2015, 13:41

Hello hbarry.savage,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141598

Kind Regards
Zulfah
Telkom Social Media Team

Telkom's reply02 Sept 2015, 13:41

Official