1 reviews | Active since Mar 2017

03 Mar 2017, 10:02

ADSL and Telephone line

<p>I logged a call on 14th Feb for my line being completely dead at home.</p> <p> </p> <p>To this date it is still out of service and the only response is they are waiting for material, or cable, or technicians.</p> <p> </p> <p>I then got told to get an integrated sim card until the line is restored and i would be able to use my cap on the LTE network. The problem with this is it's throttled and that is not a solution for gaming and downloads of updates.</p> <p> </p> <p>Please Telkom get this sorted out already this is pathetic service</p>

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Replies (3)
Telkom
Telkom's reply03 Mar 2017, 15:00
Official

Good day Nazeer,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update03 Mar 2017, 15:43
Reviewer Update

It has been escalated and escalated it's time for delivery now Busi, We are 11 days away from being down for a month and there is still no ETR when service will be restored

's update10 Mar 2017, 08:23
Reviewer Update

the number affected is **********