ADSL and single number service for my business

I started my own business on the 1st of June 2015( A Law Practice). At that stage I already had a Biz400 landline contract from Telkom. On the 5th of June I went to the Telkom store in Bloemfontein and I requested an ADSL line for the office and the single number service. I received a quote on the 7th of June. I spoke to Tshidi Seitelo and told her that I am still in the process of appointing a secretary/receptionist and the single number service would help a lot in that regard and it is urgent. I also told her that I am currently using my mobile phone as a hot spot to connect to the internet at my office and it is extremely expensive.<br> <br> It is extremely unpleasant to go to the Telkom store in Bloemfontein as well- you seldom wait less than an hour and there are always customers arguing with staff.<br> <br> I followed up again on the 9th and have been in contact since then including two more visits to the store. There have been Emails to and from Telkom on the 10th,11th,19th,24th,25th,26th,29th of June and 2nd and third of July. Also a phone call from a number in Durban on the 3rd of July.<br> <br> As of today I still do not have an ADSL line or the single number service.