ADSL and Phone DEAD!!

I am very disappointed with Telkom. Can never get through to the call centre. Logged a fault online last week. No updates at all. Call on the weekend the agent says he will escalate as it is urgent. Call again Monday and they say it was not escalated and they will do it now. <br> <br> From upgrading the lines to being told they cannot find the problem. ***?<br> The guy comes out yesterday and says he could not get in the neighbour's house so he has to come on the weekend? When i have things to do as i work the entire week. Why can't your people come after hours in the week as we sitting with a paid for dead service. I need my ADSL for work what can't you guys understand. 3 days to repairs is bull ****. Stop talking nonsense. If my line is not fixed and if i still get pathetic line speeds i am going to cancel.<br> <br> Line Fault: 668CTK220115<br>